Job Details
Contracts Admin & Service Coordinator
JOB-10350
- Type
- Permanent
- Salary
- £26,000 - 30,000 per annum
- Location
- Stevenage
- Sector
- Business Support
An exciting opportunity has arisen for an organised and proactive Contracts Administrator and Resource Planner to join a busy service and maintenance team within a well-established engineering business. This varied and fast-paced role would suit someone with strong coordination and customer service skills who enjoys problem-solving, working to deadlines, and building great relationships.
About the Role
As a Contracts Administrator and Resource Planner, you’ll play a key role in supporting the day-to-day delivery of planned and reactive maintenance contracts. You’ll ensure all preventative maintenance (PPM) and reactive jobs are correctly scheduled, resourced, and completed on time, keeping clients informed every step of the way.
You’ll also assist in contract administration, invoicing, and asset management, ensuring accuracy and compliance across all systems. Working closely with engineers, clients, and suppliers, you’ll help the business deliver exceptional service and maintain long-term client relationships.
Key Responsibilities
• Create, maintain, and renew client contracts and ensure all terms are correctly processed
• Schedule and allocate engineers (including third parties) to reactive and planned maintenance calls
• Ensure materials, tools, and parts are dispatched and returned efficiently
• Monitor job progress, following up on outstanding tasks and ensuring timely completion
• Liaise directly with clients to provide updates, resolve queries, and build strong working relationships
• Process estimates, job sheets, purchase orders, and invoicing accurately
• Maintain up-to-date asset lists and ensure systems reflect accurate data
• Produce completion documents and reports, sharing with clients promptly
• Run and review reports for outstanding PPM and reactive works
• Support team members during absences and contribute to continuous improvement initiatives
Skills & Experience Required
• Proven experience in contract administration, scheduling, or service coordination (engineering or facilities background desirable)
• Strong organisational skills and attention to detail
• Excellent communication and relationship-building skills
• Confident working with multiple systems and managing priorities
• Proficient in Microsoft Office (especially Excel)
• Ability to stay calm under pressure and work to deadlines
• Proactive and team-oriented approach
Why Apply?
• £26,000 - £30,000 per annum
• 8.30am – 5.00pm Monday to Friday
• 23 days holiday increasing to 25 after 1 years’ service
• Hybrid working available (3 days office based, 2 days remote)
• Life assurance
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.
INDCORE
About the Role
As a Contracts Administrator and Resource Planner, you’ll play a key role in supporting the day-to-day delivery of planned and reactive maintenance contracts. You’ll ensure all preventative maintenance (PPM) and reactive jobs are correctly scheduled, resourced, and completed on time, keeping clients informed every step of the way.
You’ll also assist in contract administration, invoicing, and asset management, ensuring accuracy and compliance across all systems. Working closely with engineers, clients, and suppliers, you’ll help the business deliver exceptional service and maintain long-term client relationships.
Key Responsibilities
• Create, maintain, and renew client contracts and ensure all terms are correctly processed
• Schedule and allocate engineers (including third parties) to reactive and planned maintenance calls
• Ensure materials, tools, and parts are dispatched and returned efficiently
• Monitor job progress, following up on outstanding tasks and ensuring timely completion
• Liaise directly with clients to provide updates, resolve queries, and build strong working relationships
• Process estimates, job sheets, purchase orders, and invoicing accurately
• Maintain up-to-date asset lists and ensure systems reflect accurate data
• Produce completion documents and reports, sharing with clients promptly
• Run and review reports for outstanding PPM and reactive works
• Support team members during absences and contribute to continuous improvement initiatives
Skills & Experience Required
• Proven experience in contract administration, scheduling, or service coordination (engineering or facilities background desirable)
• Strong organisational skills and attention to detail
• Excellent communication and relationship-building skills
• Confident working with multiple systems and managing priorities
• Proficient in Microsoft Office (especially Excel)
• Ability to stay calm under pressure and work to deadlines
• Proactive and team-oriented approach
Why Apply?
• £26,000 - £30,000 per annum
• 8.30am – 5.00pm Monday to Friday
• 23 days holiday increasing to 25 after 1 years’ service
• Hybrid working available (3 days office based, 2 days remote)
• Life assurance
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.
INDCORE
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