Internal Sales Executive

£30,000 basic + competitive commission scheme – Company performance bonus – free onsite parking – Hatfield (office based)

Due to growth this small established family-run Hatfield-based organisation has a new opportunity for a Sales Executive to join their team.  This is an outbound customer service role contacting existing customers to maximise business opportunities, upsell and cross sell.

The successful candidate should be self-motivated and driven with excellent communication and relationship building skills.

Internal Sales Executive – Job Overview

• Proactively make a high volume of outbound calls to existing customers to maintain and grow relationships.
• Identify and maximise business opportunities through upselling and cross-selling products.
• Build rapport and maintain a high level of customer service to ensure customer satisfaction and loyalty.
• Understand customer needs and recommend tailored solutions to drive sales performance.
• Achieve and exceed daily, weekly, and monthly sales targets and KPIs.
• Maintain an up-to-date knowledge of products to effectively communicate with customers.
• Record customer interactions and sales activities accurately in the CRM system.
• Work collaboratively with internal teams to ensure seamless customer experiences and resolve any issues efficiently.
• Monitor and follow up on leads generated from marketing campaigns or customer e

Internal Sales Executive – Required Skills and Experience

• Proven experience in a sales or customer service role, preferably in an internal or telesales environment.
• Excellent communication and negotiation skills, both verbal and written.
• A results-driven mindset with the ability to work in a target-oriented environment.
• Strong organisational and time management skills to handle high call volumes effectively.
• Confidence, resilience, and a positive attitude toward overcoming objections.
• Familiarity with CRM systems and sales reporting tools is a plus.

Internal Sales Executive – Benefits Offered

• £30,000 basic salary
• Competitive commission scheme
• Quarterly performance related team bonus
• Monday to Friday 7.30am – 4.30pm
• On site parking

Thank you for your application. 

Please note Lawrence Dean Recruitment is acting as an employment agency & business.

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