Warehouse Operations Manager

On behalf of our client, we're looking for a reliable Warehouse Operations Manager to join a growing business and help deliver an efficient, reliable and professional service.
This is a fantastic opportunity to play a key role in operations following a move to a new, larger premises. The role offers autonomy, influence, and the chance to lead a highly valued team.

Location: Letchworth

Working Hours: Monday – Friday 08:30am-5pm

Warehouse Operations Manager – Key Responsibilities:

Warehouse Management

• Lead and manage daily operations of the main and satellite warehouse facilities.
• Oversee accurate inventory management, including cycle counts and discrepancy resolution.
• Optimise storage systems and warehouse layout for efficiency.
• Analyse and report on KPIs such as throughput, returns, and stock accuracy.
• Ensure compliance with legal, safety, and regulatory requirements.

Order Fulfilment

• Supervise the order picking, packing, and dispatch processes.
• Implement quality control procedures and manage non-conformance.
• Collaborate with internal teams to ensure exceptional customer service.
• Be hands-on when necessary to maintain service levels.

Team Leadership

• Supervise, mentor, and develop warehouse staff.
• Conduct performance reviews and manage team HR matters.
• Deputise for senior management at internal and external meetings.
• Communicate business goals through regular team meetings.

Transport Management

• Coordinate with couriers and freight partners to manage inbound/outbound shipments.
• Oversee company vehicle maintenance and usage (van and forklift).

Health and Safety

• Maintain compliance with all health and safety legislation.
• Implement training and enforce safety protocols across the warehouse.

 
Warehouse Operations Manager – Skills and Experience required:

• Minimum 2 years’ experience managing warehouse operations, ideally in a wholesale/distribution setting.
• Strong leadership skills and operational decision-making ability.
• Deep understanding of supply chain and warehousing processes.
• Excellent communication, organisational, and HR management skills.
• Competent in managing stock control and optimal warehouse flow.
• Forklift experience/licence desirable (training available if not held).
• Full manual driving licence (clean preferred) for inter-warehouse travel.

What’s in it for You?

• Free onsite parking
• Company uniform
• Refreshments provided
• Cycle to Work Scheme
• Supportive and collaborative working environment

Thank you for your application.

Lawrence Dean Recruitment is acting as an employment agency & business.

INDTECH