Customer Service Executive

Graduate Customer Service Executive

Are you a recent graduate looking to start your career in a professional, supportive environment? We’re recruiting for a Graduate Customer Service Executive to join a growing financial services organisation offering full training and excellent career progression.

About the Role

As a Graduate Customer Service Executive, you’ll be part of a busy, friendly team handling customer enquiries and providing administrative support. You’ll ensure every customer receives an excellent experience while developing valuable skills within the banking and finance sector.

Key responsibilities include:

• Managing customer calls and emails professionally.
• Supporting account setup and payment processes.
• Verifying customer details and maintaining accurate records.
• Assisting with investigations and reporting tasks.
• Contributing to process improvements and team projects.

About You

• Degree qualified, with strong communication and organisational skills.
• Confident, detail-oriented, and eager to learn.
• A positive team player with a customer-first approach.
• No prior experience needed – full training provided.

Benefits

• Competitive salary + discretionary bonus.
• Hybrid working (2–3 days from home).
• Excellent pension and private healthcare.
• Generous holiday allowance + your birthday off.
• Ongoing training and clear career progression.

If you’re a motivated graduate ready to build a rewarding career in financial services, we’d love to hear from you.

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications, we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.

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