Customer Service & Order Processor

£27,000 - £29,500 per annum - monthly bonus opportunity - Monday to Friday 7:00am - 4:30pm - 20 days holiday + bank holidays - Onsite parking

Are you an organised, detail-oriented individual with a passion for customer service and order management? This established Hatfield based employer are looking for a proactive Order Processing & Customer Service Specialist.  This is an exciting opportunity for someone who thrives in a hands-on role, enjoys problem-solving, and wants to be part of a supportive and growing team.

Customer Service & Order Processor – Job Overview

• Managing the end-to-end order fulfilment process using internal systems
• Processing sales orders, handling credit notes, and managing card/cash payments
• Maintaining and updating customer records, pricing, and product details
• Handling customer queries and supporting the Sales Team
• Managing returns, delivery queries, and general stock levels
• Ensuring smooth admin processes, including filing and invoice queries

Customer Service & Order Processor – Skills and Experience required

• Strong organisational and administrative skills.
• Excellent customer service and communication abilities.
• Experience with order processing systems (familiarity with Orderwise is a plus!).
• Ability to multitask and work efficiently in a fast-paced environment.

Customer Service & Order Processor – Benefits Offered

• Up to £29,500 per annum
• Monthly bonus opportunity
• Monday to Friday 7am – 4.30pm
• 20 days holiday plus bank holidays
• On site parking

Thank you for your application.

Lawrence Dean Recruitment is acting as an employment agency & business.

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